All services provided in our store and at ingobio.com are owned by and operated by our company, Fikirizm.
Our company may collect personal data for various purposes. Below, we describe how and in what manner the collected personal data is gathered, as well as how and in what manner it is protected.
By completing membership forms or various other forms and surveys on our website, members provide certain personal information about themselves (such as first and last names, company information, phone numbers, addresses, or email addresses), which is collected by our store as part of the nature of our business.
From time to time, our company may send its customers and members information about campaigns, new products, and promotional offers. Our members can choose whether or not to receive such information when they sign up; they can later change this preference in the account settings section after logging in, or they can opt out by clicking the link in the notification message they receive.
During the verification process conducted through our store or via email, the personal information submitted electronically to our store by our members will not be disclosed to third parties beyond the purposes and scope specified in the “User Agreement” we have entered into with our members.
To identify system-related issues and quickly resolve any problems or disputes that may arise regarding the services provided, our company records and uses its members’ IP addresses. IP addresses may also be used to identify users in general terms and to collect comprehensive demographic information.
Our company may use the requested information, even outside the purposes and scope specified in the Membership Agreement, for direct marketing purposes, either by itself or through its partners. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our Store; may be used by our company and its partners, even beyond the purposes and scope defined in the “Membership Agreement,” for various statistical analyses, database creation, and market research without disclosing the identities of our members.
Our company is committed to keeping confidential information strictly private and confidential, treating this as a duty of confidentiality, and taking all necessary measures and exercising due diligence to ensure and maintain confidentiality, to take all necessary measures and exercise due diligence to prevent the disclosure of all or any part of such confidential information to the public, its unauthorized use, or its disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system under any circumstances.
When you begin the transaction process, there are two things you should look for to ensure you are on a secure site. One of these is a key or lock icon located at the bottom of your browser window. This indicates that you are on a secure webpage and that all your information is encrypted and protected. This information is used solely in connection with the sales process and in accordance with the instructions you provide. Information regarding the credit card used during the purchase is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol—independent of our shopping sites—and transmitted to the relevant bank for verification. If the card’s validity is confirmed, the purchase proceeds. Since we cannot view or store any card information, third parties are prevented from accessing this information under any circumstances.
Our company verifies the accuracy of the payment, billing, and shipping address information provided for online credit card orders to prevent credit card fraud. For this reason, in order for orders placed by first-time customers on our shopping sites to proceed to the fulfillment and delivery stages, the accuracy of their financial, address, and phone information must first be verified. If necessary, we contact the credit cardholder or the relevant bank to verify this information.
Only you can access and modify the information you provided when you signed up. As long as you keep your login credentials secure, it is impossible for others to access or modify your information. To this end, all membership procedures are conducted within a 128-bit SSL secure environment. This system is based on an international encryption standard that is unbreakable.
Online shopping sites that have a helpline or customer service department and clearly list their physical address and phone number are increasingly preferred these days. This allows you to get detailed information on any questions you may have and gain a better understanding of the reliability of the company providing the online shopping service.
Note: We recommend that you make sure the company’s full address and phone number are listed on online shopping sites. If you plan to make a purchase, be sure to write down all the phone and address information for the store where you’re buying the product before completing your purchase. If you’re unsure, call the store to confirm before making the purchase. All of our online shopping sites include complete information about our company and our physical location.
SECURITY OF CREDIT CARD INFORMATION FOR MAIL-ORDER PURCHASES
The identification and credit card information you send us via the credit card mail-order method will be stored by our company in accordance with our privacy policy. This information is retained for 60 days to address any potential disputes with the bank regarding credit card charges and is subsequently destroyed. If any amount other than the cost of the products you ordered is charged to your card—as indicated on the mail-order form you have approved and sent to us—you can, of course, file a dispute with your bank and prevent payment of that amount; therefore, this does not pose a risk to you.
THIRD-PARTY WEBSITES AND APPS
Our store may provide links to other websites within our website. Our company assumes no responsibility for the privacy practices or content of websites accessed through these links. Advertisements published on our website are distributed to our users through our advertising partners. The Privacy Policy Principles set forth in this agreement apply solely to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited circumstances listed below, our Company may disclose user information to third parties outside the scope of this “Privacy Policy.” These circumstances are limited to the following:
1. To comply with the requirements set forth in laws, decrees with the force of law, regulations, and other legal rules issued by the competent legal authority and currently in force;
2. For the purpose of fulfilling the requirements of the “Membership Agreement” and other agreements entered into by our store with users, and to implement them;
3. Requests for information regarding users made for the purpose of conducting an investigation or inquiry carried out in accordance with due process by the competent administrative or judicial authority;
4. Cases where it is necessary to disclose information to protect users' rights or safety.
EMAIL SECURITY
Please never include your credit card number or passwords in emails you send to our store’s Customer Service regarding any of your orders. Information contained in emails may be visible to third parties. Under no circumstances can our company guarantee the security of information transmitted via your emails.
BROWSER COOKIES
Our company may collect information about users who visit our store and their use of the website using a technical communication file (cookie). These technical communication files are small text files sent by a website to the user’s browser to be stored in the main memory. By storing information about the site’s status and preferences, these technical communication files make it easier to use the Internet.
The technical communication file helps gather statistical information about how many people visit the site, the purpose of each visit, how many times a person visits the site, and how long they stay on the site, and it helps dynamically generate ads and content from user pages specifically designed for users. The cookie is not designed to retrieve data or any other personal information from your main memory or email. Most browsers are initially set to accept cookies, but users can change their settings to prevent cookies from being received or to receive a warning when a cookie is sent.
Our company may amend the provisions of this “Privacy Policy” at any time by posting them on the website, sending an email to users, or publishing them on the website. If the provisions of the Privacy Policy are amended, they will take effect on the date of publication.
For any questions or suggestions regarding our privacy policy, [email protected] You can send an email to this address. You can contact us using the contact information listed below.
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