All services provided in our store and at ingobio.com belong to our company, Fikirizm, and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is gathered and how and in what way this data is protected.
Personal information (such as name-surname, company information, phone, address, or email addresses) about members is collected by our store as a necessity of the nature of the business through the completion of various forms and surveys on membership or our store.
Our company may send campaign information, information about new products, and promotional offers to its customers and members at certain times. Our members can make any choice regarding receiving such information when they register, and this choice can be changed later in the account information section after logging in or by notifying through the link in the information message they receive.
During the approval process conducted through our store or via email, the personal information electronically submitted to our store by our members will not be disclosed to third parties outside the purposes and scope defined by the "User Agreement" we have with our members.
To identify issues related to the system and to quickly resolve any problems or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and collect comprehensive demographic information.
Our company may use the requested information for direct marketing purposes by itself or by persons with whom it collaborates, outside the purposes and scope defined by the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user or information related to transactions made through our Store may be used by our company and persons with whom it collaborates for various statistical evaluations, database creation, and market research without revealing the identity of our members, outside the purposes and scope defined by the "Membership Agreement."
Our company is committed to keeping confidential information strictly private and confidential, considering it a duty to maintain secrecy, and to take all necessary measures and show the necessary care to prevent the entire or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping from our shopping sites. Your credit card information is not stored in our system in any way.
There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of these is a key or lock icon located at the bottom of your browser. This indicates that you are on a secure internet page and all your information is protected by encryption. This information will only be used in accordance with the sales transaction process and in the direction of your instructions. Information related to the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for inquiry. If the card's availability is confirmed, shopping continues. Since no information related to the card can be viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.
The reliability of the payment/invoice/delivery address information for orders placed online with a credit card is monitored by our company against Credit Card Fraud. Therefore, it is necessary to verify the accuracy of financial and address/phone information for customers placing orders for the first time from our shopping sites in order for their orders to reach the supply and delivery stage. If necessary, contact is made with the credit card holder customer or the relevant bank for the verification of this information.
Only you can access and change all the information you provided when registering. If you keep your member login information secure, it is not possible for others to access and change your information. For this purpose, actions are taken within a 128-bit SSL security area during membership transactions. This system is an internationally unbreakable encryption standard.
Online shopping sites with a customer service line or information service and specified open address and phone information are increasingly preferred today. This way, you can get detailed information about all the issues that come to your mind and obtain more reliable information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the presence of the company's open address and phone number on internet shopping sites. If you are going to shop, note down all the phone/address information of the store from which you are purchasing the product before making your purchase. If you do not trust, confirm by calling before shopping. All information about our company is specified on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send us via mail-order method will be kept by our company according to the principle of confidentiality. This information will be held for 60 days against possible disputes regarding credit card withdrawals with the bank and will be destroyed afterwards. Since you can naturally dispute any amount withdrawn from your card other than the amount of the approved mail-order form you send us for the products you ordered, it does not pose a risk.
THIRD PARTY WEBSITES AND APPLICATIONS
Our store may link to other sites within the website. Our company has no responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement only relate to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:
1. Complying with the obligations imposed by the laws, decrees, regulations, etc. issued by the competent legal authority and in force;
2. To fulfill the requirements of the "Membership Agreement" and other contracts made by our store with users and to implement them;
3. To request information related to users for the conduct of an investigation or inquiry carried out by the competent administrative and judicial authority;
4. Cases where it is necessary to provide information to protect the rights or safety of users.
EMAIL SECURITY
In any emails you send to our Customer Service regarding any of your orders, never write your credit card number or passwords. The information contained in emails can be viewed by third parties. Our company cannot guarantee the security of the information transmitted from your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times they visit, and how long they stay on the site. The technical communication file is not designed to receive data or any other personal information from your email or main memory. Most browsers are designed to initially accept technical communication files, but users can change the settings to prevent technical communication files from being sent or to be alerted when a technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or by sending electronic mail to users or by publishing it on its site. If the provisions of the Privacy Policy are changed, they will come into effect on the date they are published.
For any questions and suggestions regarding our privacy policy,you can send an email to [email protected]. You can reach us through the following contact information belonging to our company.Satisfaction Survey
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