All services provided in our store and our company registered at ingobio.com belong to our company and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected, and how and in what way this data is protected.
Personal information (such as name-surname, company information, phone, address, or email addresses) about members is collected by our store as a necessity of the nature of the work through the completion of various forms and surveys on membership or our store.
Our company may send campaign information, information about new products, and promotional offers to its customers and members at certain times. Our members can make any choice regarding whether to receive such information when they register, and this choice can be changed later from the account information section after logging in or by notifying through the link in the information message they receive.
During the approval process carried out through our store or via email, the personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope defined by the "User Agreement" we have with our members.
To identify problems related to the system and to quickly resolve any issues or disputes that may arise regarding the services provided, our company records and uses the IP address of its members. IP addresses may also be used to identify users in a general way and to collect comprehensive demographic information.
Our company may use the requested information for direct marketing purposes by itself or by persons with whom it collaborates, outside the purposes and scope defined by the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our company or the information provided by the user or information related to transactions made through our Store may be used by our company and persons with whom it collaborates for various statistical evaluations, database creation, and market research without revealing the identity of our members, outside the purposes and scope defined by the "Membership Agreement."
Our company is committed to keeping confidential information strictly private and confidential, considering it a duty to maintain secrecy, and to take all necessary measures and show the necessary care to prevent the complete or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping from our shopping sites. Your credit card information is not stored in our system in any way.
There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of these is a key or lock icon located at the bottom of your browser. This indicates that you are on a secure internet page and all your information is protected by encryption. This information is used only in accordance with the sales transaction process and in the direction of your instructions. The information related to the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for inquiry independently of our shopping sites. If the card's availability is confirmed, shopping continues. Since no information related to the card can be viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.
The reliability of the payment/invoice/delivery address information for orders placed online with a credit card is monitored by our company against Credit Card Fraud. Therefore, it is necessary to verify the accuracy of financial and address/phone information for customers placing an order for the first time from our shopping sites in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder customer may be contacted or the relevant bank may be contacted for the verification of this information.
Only you can access and change all the information you provided when registering. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, actions are taken within a 128-bit SSL security area during membership transactions. This system is an internationally recognized encryption standard that cannot be broken.
Online shopping sites with a customer service line or information line and specified open address and phone information are increasingly preferred today. This way, you can get detailed information about all the issues that come to your mind and obtain more reliable information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the presence of the company's open address and phone number on internet shopping sites. If you are going to shop, note down all the phone/address information of the store from which you are purchasing the product before making your purchase. If you do not trust, confirm by calling before shopping. All information about our company is specified on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us via mail-order method will be kept by our company according to the principle of confidentiality. This information will be held for 60 days against possible objections to credit card withdrawals that may arise with the bank and will be destroyed afterwards. The mail-order form you send us, approved by you, for the payment of the products you ordered does not pose a risk since you can naturally object to the bank if any amount other than the fee is withdrawn from your card and prevent the payment of this amount.
THIRD PARTY WEBSITES AND APPLICATIONS
Our store may link to other sites within the website. Our company has no responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement only relate to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:
1. Complying with the obligations imposed by the legal rules in force issued by the authorized legal authority, such as laws, decrees, regulations, etc.;
2. To fulfill the requirements of the "Membership Agreement" and other contracts made by our store with users and to implement them;
3. For the purpose of conducting an investigation or inquiry duly carried out by the authorized administrative and judicial authority, requesting information related to users;
4. Cases where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
In any emails you send to our Customer Service regarding any of your orders, never write your credit card number or passwords. The information contained in emails can be viewed by third parties. Our company cannot guarantee the security of the information transmitted from your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, the purpose of a person's visit to the site, how many times they visit, and how long they stay on the site, and dynamically generates advertisements and content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information from your email or main memory. Most browsers are initially designed to accept technical communication files, but users can change the settings to prevent technical communication files from coming or to be alerted when a technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or by sending electronic mail to users or by publishing it on its site. If the provisions of the Privacy Policy change, they will come into effect on the date of publication.
For any questions and suggestions regarding our privacy policy,you can send an email to [email protected]. You can reach us through the following contact information belonging to our company.Satisfaction Survey
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