Delivery Process
Our goal is to deliver every order you place through our online store to you through a fast, secure, and transparent delivery process.
Shipping Fees and Coverage
- For all orders of 1,500 ₺ or more Shipping is free.
- For orders under 1,500 ₺, the shipping fee is clearly and transparently displayed on the shopping cart page.
- Our shipments are limited to Within the borders of Turkey is currently being done. For international orders, please contact us.
Order Preparation
- Orders with approved payments are processed on weekdays and Saturdays.
- Products in stock are usually the same day or no later than 1 business day It will be shipped within.
- During official holidays and promotional periods, preparation times may vary slightly depending on the volume of orders.
Delivery Time
- Although the shipping company's delivery time varies depending on the city you're in, it is generally It's been 2–3 business days.
- Once your package has been shipped, you can track it using the tracking number sent to you online You can follow it.
Things to Keep in Mind During Delivery
- When picking up the package, if possible while the delivery person was there Check it.
- If you notice any damage to the packaging—such as crushing, tearing, opening, or moisture—please inform the delivery person Do not accept the package without having an incident report drawn up.
- If you do not accept delivery of damaged products, we will promptly initiate a new shipment or the resolution process as soon as you notify us.
Undeliverable Shipments
- In cases where you are not at the address or there is no one available to receive the package, your package may be held at the shipping branch or returned to us.
- In such cases, you can check the current status of your shipment using your tracking number or contact our support team.
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